The participants in this 2-days seminar will be acquainted with the various procedures of providing quality social services in accordance with the legislative framework and good European and national practices for contemporary social services, methodology and instruments for evaluating the individual needs for social services and practical skills on monitoring, control and evaluation of social services quality.

13 social workers from “ Social Assistance” Directorates at the territorial structures in Sofia are taking part.

Training lecturer will be Mrs. Konstantina Trifonova – Head of “ Integration of People with Disabilities and Social Services in the Community“ Department at the SAA. By using interactive methods  of discussion, roleplay and group working the trainees will be able to implement in their work good practices when providing quality social services, analyse the individual needs of clients  and plan social services at various levels. They will also be able to perform monitoring,control and quality evaluation of the provided social services.

As  result of the acquired skills and knowledge, every trainee will get a certificate at the end of training.